Shipping Policy

At Carnival of Antiques, we are committed to providing our customers with reliable and timely shipping. This Shipping Policy outlines our shipping practices, delivery timelines, and shipping fees to ensure a smooth and transparent experience.

1. Shipping Locations
We offer shipping to domestic addresses within the United States and select international locations. Please contact us if you’re unsure whether we ship to your country.

2. Processing Time
Orders are typically processed and shipped within 2-3 business days after payment is confirmed. Please note that processing times may vary depending on the volume of orders or if there are special circumstances.

3. Shipping Methods and Delivery Times
We offer various shipping options to accommodate your needs:

  • Standard Shipping: Delivery time is typically 5-7 business days.
  • Expedited Shipping: Delivery time is typically 2-3 business days.
  • International Shipping: Delivery times vary by destination. Please note that international shipments may take 7-21 business days or longer, depending on customs processing.

Once your order has shipped, you will receive an email with tracking information.

4. Shipping Fees
Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping location. The exact shipping fee will be provided at checkout before you confirm your order.

For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost.

5. Packaging
We take great care in packaging our products to ensure they arrive safely. All items are securely wrapped and cushioned to minimize the risk of damage during transit.

6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order using the carrier’s website to monitor its progress until it arrives.

7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your product in the condition expected. We may require you to provide photographic evidence of the damage to facilitate the claim process.

8. Address Accuracy
Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information. If you realize that you made a mistake with your shipping address, please contact us as soon as possible to make the necessary corrections.

9. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.

10. Shipping Restrictions
We are unable to ship to P.O. Boxes or military addresses (APO/FPO) at this time. If you have any special shipping needs or questions, please reach out to us directly.